The hotel is located in a residential area that is only a few minutes from the business district. Guests staying at the Sheraton Santiago Hotel and Convention Center will be able to walk to Pablo Neruda's house, the zoo, San Cristobal Hill, and other popular tourist attractions. The hotel is only a 12-minute drive from the airport. Guests that don't have their own rental cars will be able to find public transportation to help them navigate the area. They will be able to walk from the Sheraton Santiago Hotel and Convention Center to some sites.
The hotel has handicap accessible rooms, and guests can choose nonsmoking rooms as well. Rooms at the Sheraton Santiago Hotel and Convention Center include amenities such as data ports, bathrooms, and minibars.
The hotel offers babysitting services as well as a barbershop and beauty shop. The hotel has a fitness center for those that want to keep up with their fitness regimen. Guests of the Sheraton Santiago Hotel and Convention Center will be able to use the concierge services and the onsite business center. The hotel has heated pools and onsite dining as well.
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