The property has a laundry service, supervised child care/activities and babysitting / child services. The hotel's service desk can book tickets and tours and supply guests with useful local information. There is a gift shop within the hotel. The hotel also offers guests the added convenience of Wi-Fi.
The rooms at the Arctic White Horse Hotel feature tea and coffee making facilities, a DVD player and a TV. A CD player and a refrigerator are included in each room. Hakuba city centre is only a 10 minute drive away.
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